Privacy Policy
This Privacy Policy is the documentation detailing the information that we collect from customers through our services. It also outlines how that information is processed by us. The details for every information collected, reason for collection, how it will be used in the future, associated legal underpinnings and how long we will be holding the information, will be clearly stated.
In case, we require consent from you, it will be asked of you freely, and you can base the decision on the clearly stated reasoning. You can refuse to give consent at any point.
Informations that we collect about you: We gather and handle information in order to give you the most experience possible when using our services. The reason for processing your personal data, our legal justification for doing so, and the duration of data retention are all covered in this section of the policy.
Our Good or Service: Your name, email address, job title, company name, company type, company size, business type, turnover, and company region are among the personal information we need to collect from you if you decide to use our service. It's possible for activity data, such as the articles and material you visit, to be collected. This information will be combined anonymously, utilized to enhance our services, and given to clients with your consent only.
We will use two legal justifications to process your data: first, if you are an individual and not a part of a contracted customer, we will obtain your consent. We will process the data based on genuine interest if you are connected to a contracted client.
For an account that hasn't been used, or is dormant, personal data may be kept for up to five years.
Corporate: Personal information like your name, email address, and phone number may be kept on file in our corporate cloud storage, corporate email platform, or help desk platform if you decide to use our service.
We will use two legal justifications to process your data: first, if you are an individual and not a part of a contracted customer, we will obtain your consent. We will process the data based on genuine interest if you are connected to a contracted client.
For an active account—that is, an account that has been used—personal data may be kept for a maximum of five years.
Marketing:
The personal data collected for marketing purposes are names, addresses (home and email), employer status and job title, and telephone numbers. This information will be used to send marketing updates such as details of our products or services which may be of interest to you. However, you can choose to limit contact from our side for marketing purposes at any time.
We will follow legal regulations associated with marketing principles to process your data. In case of individuals without any connection with contracted clients, the individual’s consent will be required. However, in case of individuals associated with contracted clients, the contractual obligation will form the legal basis to process data. In case of individuals who are connected with a previously contracted client, the legitimate interest will be used as the legal basis to process data. At any time, any of the above mentioned rationales can be removed if you wish to do so, you may inform us about the same.
The personal data for an active lead will be retained for a period of up to 5 years. A customer is considered as an active lead under the following circumstances:
- Our organisation has not received a bounce back from an unknown account regarding an email sent.
- The data subject has sent an email to our organisation.
Cookies: Our services are improved based on additional website usage data collected through cookies and similar technologies. The information collected in this fashion includes aggregate site usage metrics (total number of visitors, pages viewed, web traffic routing to our services). The cookie metrics stored on our platform are used for usage analysis and will not be used to target individual users with marketing materials. You will be asked to accept our cookie policy before we collect any information.
The information gathered from active cookies will be retained for a maximum of 1 year. A cookie is considered active, if a user re-visits our platform.
Updating Present Terms: We reserve the right to modify our service and policies, and these Terms may need to be updated to properly reflect any changes we make to them. We shall give you at least thirty days' notice before changing these Terms, unless the law requires otherwise, so you can study the updated terms before they take effect. Following then, you will be subject to the revised Terms whenever you use the Service going forward. You have the option to request that your account be deleted if you do not wish to accept these or any revised Terms.
Individual’s Rights:
- Updating your personal data: It is important to us that we have accurate personal information for our customers. You will have access to a copy of your personal data that is in our database and may change it at any time to reflect the truth or remove inaccuracies. If you would like to invoke this right, please email or write to us at the below address.
- Deletion: Based upon the retention periods described above we will remove your personal data from our platforms.
- Object, Restrict or Withdraw Consent: You have the right to object, restrict or withdraw consent at any moment in time by contacting us with relevant information. A formal objection in writing should be sent to us through the below contact details. Based on your objection we will revise our usage of your personal data.
- Portability: You may wish to port your personal data to another platform. This can be done either via email or in writing, using the contact details below.
Who We Are and Our Contact Details:
- Our company name is Next Level SEO Agency
- Our company address is 39 Elton Ct, Leixlip, Co. Kildare, W23 Y5P5, Ireland
- Our email address is david@nextlevelseoagencyireland.ie
Who Can See Our Collected Information:
We do not intentionally share any personal information or client data with any third parties without the consent of the data subject. The above statement is true for all collected data except if mentioned otherwise in this Policy. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
- Unrestricted Information: The information in a Public Area of the Service is available to all visitors or users for our page. So, any information you voluntarily include in this section will be visible to other users as well.
- Service Providers: Our team collaborates with third party service providers for email hosting, core corporate applications, web hosting, maintenance, etc. and they are given restricted access to information that is absolutely necessary for smooth functioning. Our contract with them has a confidentiality clause that bars them from disclosing the said information.
- Overseas Transfer: The data you provide might be sent to nations outside the European Economic Area (EEA) that do not follow the same regulations on data protection and usage limitations as this policy. We shall, however, take action to guarantee that sufficient safeguards are in place to guarantee the security of your data. The EU member nations as well as Norway, Iceland, and Liechtenstein are included in the EEA. You agree to these transfers of your information for the aforementioned uses by providing your information.
- Non-Personally Identifiable Information: For a variety of uses, we might provide non-personally identifiable information to outside parties. This information may be gathered automatically and analyzed to produce an aggregated picture of the data and guarantee the anonymity of the information reported.
- Law Enforcement, Legal Process and Compliance: If required by law or in good faith believing that such action is required to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or in order to otherwise cooperate with law enforcement or other governmental agencies, we may disclose Personal Data or other information.
- Change of Ownership: In the event of a merger, acquisition, debt financing, asset sale, or other similar transaction, information about the data subject may be disclosed and/or transferred to an acquirer, successor, or assignee. It may also be transferred to one or more third parties as one of our business assets in the event of an insolvency, bankruptcy, or receivership, but only under the condition that the party receiving the personal data agrees to a privacy policy that is largely consistent with this one.
Our Data Security:
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way.